Less to manage. More support to help you thrive.

Your Lightpath program makes it easier than ever to manage your health so you can stay on track.

A private 24/7 healthcare companion

Meet Vi She’s your personal AI companion, ready to help anytime you need her.

From your care team, in their own words

“My role is really about helping you take small, realistic steps — whether that’s understanding your numbers, figuring out what to eat, or just staying consistent. I’ve seen how overwhelming this can feel, and I love helping people realize they don’t have to do it alone.” – Lightpath Care Team Member

“What I see most often is that once people start, even small changes begin to add up — and it starts to feel manageable. Some of the things I hear from members are, ‘I wish I had done this sooner’ or ‘this is the first time something actually fit into my life.’” – Lightpath Care Team Member

“If you’re thinking about joining but haven’t yet — you’re not alone. Most of the people I work with felt the same way at first. A lot of people think you have to be all-in or perfect to start. That’s not the case — we meet you where you are. Just take the first step, and we’ll figure it out together.” – Lightpath Care Team Member

See what others are saying

Our mission is to help you better manage and understand your health, every day. Don’t just take our word for it. Verily Me is helping real people like you.5

Joining your Lightpath
program in the Verily Me app is easy

Enroll or switch to your program from this page in just a few steps.

  1. Have your insurance ID handy.
  2. Click your unique ‘Enroll now’ link.
  3. Follow the steps to connect your account with your email address.
  4. Then download the Verily Me app and sign in with the same email address you used to enroll.

Important: Finish enrolling before you download the app. This helps you avoid sign-in problems later.

Mobile app screen featuring Verily Me app icon prompting to download the app

You’ve got questions.
We have answers.

Click “Enroll now” to start. Add your info, check if you qualify, and choose your program. After that, download the Verily Me app.

The Verily Me app is free. The costs of your visits, devices, medication, or supplies may be different for each plan. If you have questions, call the number on your insurance card.

Verily Me is all about giving you control over your health journey, with personalized health recommendations from licensed providers. With that comes the responsibility to protect your records and make sure no one can access your personal information without your consent. To read more about our commitment to privacy see our privacy policy.

If you were an Onduo member, use the same email to enroll in Verily Me. This will ensure your Onduo data is linked and you keep the same care team. For more questions related to migration from Onduo, check out the migration FAQs.

Coming from another app or program? Follow the enrollment steps using an email address of your choosing to enroll as a new member.

If you were an Onduo member, we want you to have the best care journey. So, we made a more personalized version of your program in a new app called Verily Me that has updated features.2 This includes tools that make it easier and faster to manage your day-to-day health. To switch, click “Enroll now” on this page.

If you are coming from another app or program, your health plan or employer has opted to discontinue the prior program and Lightpath in the Verily Me app is taking its place.

Adults 18 or older with an eligible healthcare plan can enroll. Once enrolled, you’ll answer some questions in the app to determine which program is right for your health needs.

To be eligible you must:

  • Be at least 18 years old
  • Have been diagnosed with type 1 and type 2 diabetes
  • Be covered by an eligible healthcare plan

The Verily virtual care management programs are not intended to support individuals who are pregnant, have an organ transplant history of any kind, have a heart condition requiring a ventricular assist device (e.g., LVAD), or are living with any of the following: severe or end stage kidney failure, cirrhosis or liver failure, dementia (e.g., Alzheimer’s disease), or cystic fibrosis.

We’re here for you, wherever you are.

If you have questions about the program or need help enrolling, contact Verily at 1-833-603-6667 or email care1support@verily.com.

Sentara Health Plans is the trade name of Sentara Health Plans, Sentara Health Insurance Company, Sentara Health Administration, Inc., and Sentara Behavioral Health Services, Inc.

1 Verily makes available virtual care management programs for eligible individuals, as further described in this document and at Verily.com, and works with the following organizations who coordinate to deliver their respective services through the technology solution developed by Verily Health Inc.: Onduo Professionals PC and other affiliated professional entities delivering clinical care; and Onduo Management Services LLC (“OMS”) and Onduo LLC (a licensed durable medical equipment company), wholly owned subsidiaries of Verily Health Inc.

2 There is no cost for most members. Certain employee benefit plans and health plans, including qualified high deductible plans may result in out of pocket charges for some services and supplies in this solution. To determine if you have any costs for care, you can call the Member Service team at the number on the back of your ID card. If you are eligible, you will receive an invitation to enroll. Eligibility is determined by several factors including your medical status, health plan coverage and historical medical claims. If you are not initially able to enroll, you may be able to upon meeting eligibility criteria.

3 Verily Me is not a medical device and has not been evaluated by the FDA.

4 Based on findings from the Lightpath Member Experience Survey (n=464). Figures represent the aggregate percentage of active members who reported top-tier satisfaction (scores of 4 or 5 on a 5-point scale) regarding overall program enjoyment, care team support, and onboarding ease. Test submissions were excluded from the final analysis. Experiences are provided by members of the Verily Lightpath program who shared their feedback as part of research activities, and participants may have received compensation for their time.

5Testimonials are provided by members of the Verily Lightpath program who share their experiences as part of research activities. Participants may have received compensation for their time. Individual results may vary and are not guaranteed.

Eligibility is determined by several factors including your medical status, health plan coverage and historical medical claims. If you are not initially able to enroll, you may be able to upon meeting eligibility criteria. The Verily virtual care management programs are not intended to support individuals who are pregnant, have an organ transplant history of any kind, have a heart condition requiring a ventricular assist device (e.g., LVAD), are living with any of the following: severe or end stage kidney failure, cirrhosis or liver failure, dementia (e.g., Alzheimer’s disease), or cystic fibrosis. The weight management program is not intended to support individuals who have an active eating disorder.

All health records may not be available.

Vi uses generative AI to create her responses. She’s not a human, not a doctor, and she can make mistakes. Please talk to a healthcare provider if you need help. Symptom assessment is a Beta feature and still in development.

Persons pictured are not actual members/doctors of a Verily program.